Terms & Conditions
Access to and use of the Heart for Hard Store (hereafter also called
heartforhard.nl) and the products and services available through this
website are subject to the following Terms and conditions. We may update
and adapt the Terms and conditions from time to time. Your continued
use of this website following such change shall signify your agreement
to be bound by the modified terms. Please check this page regularly to
take notice of any changes. If you disagree with any change, then you
must immediately stop using the website.
PRIVACY AND SECURITY STATEMENT
To
read our Privacy and security statement please go to the bottom-right
section of the website. If you are under 18, you must let your parents
or guardian know about our Privacy and security statement before you
register to use this website or any of this website’s services.
REGISTRATION
To
use some of the features on this website you may need to register.
Registration requirements may change from time to time. It is essential
that you provide information that is accurate when you register. Please
notify us if your personal information changes at the following e-mail
address: robin@heartforhard.nl
PURCHASING, ELIGIBILITY TO PURCHASE
In
order to make purchases through the site, you can be required to
register and provide us with your personal details. In particular,
customers must provide their real name, phone number, e-mail address and
other requested information as indicated. Furthermore, when ordering
items, you will be required to provide payment details and you represent
and warrant that the payment details you provide on ordering are both
valid and correct. You confirm that you are the person referred to in
the billing information provided. The site is available only to
individuals and others who meet the heartforhard.nl Terms and
conditions. Customers who have been issued a valid credit card by a bank
or a bank account acceptable to heartforhard.nl can only place orders.
Applications must be acceptable to heartforhard.nl and heartforhard.nl
is authorized to process the total amount of an order on customer’s
credit card or bank account. heartforhard.nl reserves the right to
restrict multiple quantities of an item being shipped to any customer or
postal address. By making an offer to purchase merchandise, you
expressly authorize us to perform credit checks and, where
heartforhard.nl feels necessary, to transmit or to obtain information
(including any updated information) about you to or from third parties
from time to time, including but not limited to your credit card number
or credit reports, to authenticate your identity, to validate your
credit card, to obtain an initial credit card authorization and to
authorize individual purchase transactions. Furthermore, you agree that
we may use personal information provided by you in order to conduct
appropriate anti-fraud checks. Personal information that you provide may
be disclosed to a credit reference or fraud prevention agency, which
may keep a record of that information. Please refer to our Privacy
Policy for further information about how we use your data.
ORDERS
heartforhard.nl
offers products for sale that are in stock and available for dispatch
from our distribution center or customized items that are shipped from
our press location. Occasionally, however, we may be waiting for
shipments from our suppliers or the printing department. Consequently
you may from time to time be given the possibility of making an advance
payment for certain items in which case you are able to make an advance
purchase. This will ensure that you receive this item in priority once
stock has been delivered to heartforhard.nl. heartforhard.nl will only
take advance purchase orders for stock that has been scheduled for
delivery by a supplier. Your rights regarding advance purchase are the
same as those for any other purchase at heartforhard.nl. Alternatively,
you may simply choose to place a pre-order for notification of arrival
of the selected merchandise not held in stock. Items received into stock
may be pre-allocated to satisfy advance payment orders and customers
making advance payments will receive items in priority to customers on
the pre-order list. Please be aware that we may be unable to deliver
selected advance payment merchandise due to production problems or
quality check issues identified when we receive an order into stock. In
these circumstances we will notify you bye-mail and refund the advance
payment to your credit card or bank account within ten days of being
notified that merchandise has become unavailable. Please note that items
in your shopping basket are not reserved and may be purchased by other
customers.
PRICES
All orders are subject to acceptance and
availability. 21% VAT is included in all prices at the current rates and
are correct at the time of entering information. We reserve the right
to change prices without prior notice to you, until both parties have
agreed upon the contents of the agreement. We will take all care, in so
far as it is in our power to do so, to keep the details of your order
and payment secure, but in the absence of negligence on our part, we
cannot be held liable for any loss you may suffer if a third party
procures unauthorized access to any data you provide when accessing or
ordering from the website. Customers purchasing from a country outside
the European Union need to pay import duty or tax costs. We recommend
you contact your local customs authority to determine a landed cost
price prior to purchase completion.
INTELLECTUAL PROPERTY RIGHTS, THE CONTENT
Content
is defined as any text, photographs, video, audio or graphics that
heartforhard.nl, you or any other user may upload or transmit on this
website. You bear the entire risk of the completeness, accuracy or
usefulness of any content on this website. heartforhard.nl reserves the
right to withdraw any content from this website at any time and for any
reason. Removal may be immediate and without notice. You agree that
heartforhard.nl is not liable to you or any third party for any such
withdrawal.
PROPERTY, SOFTWARE AND CONTENT
You may not
use heartforhard.nl, or any of its content, for any commercial end. Nor
for any advertising activity on your own website. This website is for
your personal use only. You may not modify, copy, distribute, transmit,
display, perform, reproduce, publish, license, commercially exploit,
create derivative works from, transfer, or sell any content, software,
products, or services contained within this website.
RETURN POLICY
Orders
will be processed by heartforhard.nl. You can return your order within
14 days from the shipping date of your order. Items must be in their
original condition and include all labels. You can choose to exchange
the product if it has not been worn/used. Next to this you can also
choose to get a refund of the order(excl shipping costs). To exchange
the article please fill out the return form that came with your order.
The customer is responsible for returning the goods. heartforhard.nl is
not responsible for misprints in pricing or delivery on the website. It
is not possible to return items that have a specific customization (
items with "your own name").
SHIPPING POLICY
Our store
contains ready-products and products that need to be printed after you
have ordered them. Please find our shipping estimates in the tab: More
information.
USERS
You agree that you are personally
responsible for your use of heartforhard.nl and for all of your
communication and activity on this website. We reserve the right to deny
you access to this website at any time, without notice. If we
determine, in our sole discretion, that you engaged in prohibited
activities, were not respectful of other users, or otherwise violated
heartforhard.nl, we may deny you access to this website on a temporary
or permanent basis and any decision to do so is final. The use of this
website is at your own risk.
LINKS TO THIRD-PARTY SITES
There
can be hyperlinks on this website to other websites or resources
operated by parties other than heartforhard.nl, including advertisers.
We are not responsible for the availability of such external resources,
and are not responsible or liable for the privacy practices or the
content. Including any advertising, products or other materials or
services available from such websites or resources, nor for any damage,
loss or offence caused by, the use of any such content, goods or
services available on such extern al resources.
NO UNAUTHORIZED COPYING OR DISTRIBUTION
You
acknowledge that heartforhard.nl is the owner of all rights to all the
content, software and all HTML and other codes contained in this
website, shall remain with heartforhard.nl and its licensors and is
protected by copyright and other laws and international treaty
provisions. You are permitted to use this material only as expressly
authorized by heartforhard.nl or its licensors. Any reproduction of the
above listed materials is prohibited by law and may result in civil
and/or criminal penalties.
DISCLAIMER OF LIABILITY
heartforhard.nl
shall only be liable for losses, which are, direct losses and a
reasonably foreseeable consequence of such a breach. Losses are
foreseeable where, for example, you and heartforhard.nl at the time of
you placing your order, and heartforhard.nl dispatching your order could
contemplate them. We shall only be liable for losses up to 100% of the
total value of goods purchased. We are not responsible for indirect
losses which are a side effect of the main loss or damage and which are
not reasonably foreseeable by you and us (for example, loss of profits
or loss of opportunity). We are also not responsible for failure to meet
any of our obligations under the Terms and conditions where such
failure is due to force majeure.
INDEMNITY
You agree to
indemnify, defend and hold harmless heartforhard.nl from damages and/or
costs, arising from your use of this website or your breach of these
Terms and conditions.
USER RELATIONSHIP
You acknowledge
that no joint venture, partnership, employment, or agency relationship
exists between you and heartforhard.nl as a result of your use of this
website. You agree that you will not hold yourself out as a
representative of heartforhard.nl, and we shall not be liable for any
representation, act, or omission on your part.
ACCEPTANCE OF YOUR ORDER
Once
you have made your choice and your order has been placed, you will
receive an e-mail acknowledging the details of your order. This e-mail
is not an acceptance of your order, just a confirmation that we have
received it. Unless you cancel your order, acceptance of your order and
completion of the agreement between you and heartforhard.nl will be
completed when we e-mail you to confirm the goods have been dispatched.
We reserve the right not to accept your order in the event, for example,
th at we are unable to obtain authorization for payment, that shipping
restrictions apply to a particular item, that the item ordered is out of
stock or does not satisfy our quality control standards and is
withdrawn, or that you do not meet the eligibility criteria as set out
in these Terms and conditions. We may also refuse to process and
therefore accept a transaction for any reason or refuse service to
anyone at any time at our sole discretion. We will not be liable to you
or any third party by reason of our withdrawing any merchandise from
heartforhard.nl whether or not that merchandise has been sold; removing,
screening or editing any materials or content on www.heartforhard.nl;
refusing to process a transaction or unwinding or suspending any
transaction after processing has begun.
PAYMENT METHODS
Payments
can be made by Paypal, Visa, MasterCard, American Express, Bancontact
and iDeal. You confirm that the credit/debit card that is being used is
yours or that you have been specifically authorized by the owner of the
credit/debit card to use it. All credit/debit cardholders are subject to
validation checks and authorization by the card issuer. If the issuer
of your payment card refuses to authorize payment to heartforhard.nl, we
will not be liable for any delay or non-delivery. We take all
reasonable care to make heartforhard.nl secure. All card transactions on
heartforhard.nl are processed using Paypal a secure online payment
gateway that encrypts your card details in a secure host environment.
ENTIRE AGREEMENT
These
Terms and conditions constitute the entire agreement of the parties and
supersede any and all preceding and contemporaneous agreements between
you and heartforhard.nl. You confirm that, in agreeing to accept our
policies, you have not relied on any representation save in so far as
the same has expressly been made a representation in heartforhard.nl,
and you agree that you shall have no remedy in respect of any
misrepresentation that has not become a term of heartforhard.nl save
that your agreement contained in this clause shall not apply in respect
of any fraudulent misrepresentation whether or not such has become a
term of heartforhard.nl.
WAIVER
If you breach these
conditions and we take no action, we will still be entitled to use our
rights and remedies in any other situation where you breach these
conditions.
GOVERNING LAW
heartforhard.nl will be
governed by and construed in accordance with the laws of The
Netherlands, and you irrevocably submit to the exclusive jurisdiction of
the courts of The Netherlands.
heartforhard.nl reserves the
right to make changes to this policy, notably in line with any revised
legislation. Please check back from time to time to ensure you are aware
of any changes. Your continued use of our site will signify your
acceptance of these changes. If you have any questions concerning the
heartforhard.nl Terms and Conditions please send an e-mail to:
robin@hardstyleshop.nl