Terms & Conditions

Access to and use of the Heart for Hard Store (hereafter also called heartforhard.nl) and the products and services available through this website are subject to the following Terms and conditions. We may update and adapt the Terms and conditions from time to time. Your continued use of this website following such change shall signify your agreement to be bound by the modified terms. Please check this page regularly to take notice of any changes. If you disagree with any change, then you must immediately stop using the website.

To read our Privacy and security statement please go to the bottom-right section of the website. If you are under 18, you must let your parents or guardian know about our Privacy and security statement before you register to use this website or any of this website’s services.

To use some of the features on this website you may need to register. Registration requirements may change from time to time. It is essential that you provide information that is accurate when you register. Please notify us if your personal information changes at the following e-mail address: robin@heartforhard.nl

In order to make purchases through the site, you can be required to register and provide us with your personal details. In particular, customers must provide their real name, phone number, e-mail address and other requested information as indicated. Furthermore, when ordering items, you will be required to provide payment details and you represent and warrant that the payment details you provide on ordering are both valid and correct. You confirm that you are the person referred to in the billing information provided. The site is available only to individuals and others who meet the heartforhard.nl Terms and conditions. Customers who have been issued a valid credit card by a bank or a bank account acceptable to heartforhard.nl can only place orders. Applications must be acceptable to heartforhard.nl and heartforhard.nl is authorized to process the total amount of an order on customer’s credit card or bank account. heartforhard.nl reserves the right to restrict multiple quantities of an item being shipped to any customer or postal address. By making an offer to purchase merchandise, you expressly authorize us to perform credit checks and, where heartforhard.nl feels necessary, to transmit or to obtain information (including any updated information) about you to or from third parties from time to time, including but not limited to your credit card number or credit reports, to authenticate your identity, to validate your credit card, to obtain an initial credit card authorization and to authorize individual purchase transactions. Furthermore, you agree that we may use personal information provided by you in order to conduct appropriate anti-fraud checks. Personal information that you provide may be disclosed to a credit reference or fraud prevention agency, which may keep a record of that information. Please refer to our Privacy Policy for further information about how we use your data.

heartforhard.nl offers products for sale that are in stock and available for dispatch from our distribution center or customized items that are shipped from our press location. Occasionally, however, we may be waiting for shipments from our suppliers or the printing department. Consequently you may from time to time be given the possibility of making an advance payment for certain items in which case you are able to make an advance purchase. This will ensure that you receive this item in priority once stock has been delivered to heartforhard.nl. heartforhard.nl will only take advance purchase orders for stock that has been scheduled for delivery by a supplier. Your rights regarding advance purchase are the same as those for any other purchase at heartforhard.nl. Alternatively, you may simply choose to place a pre-order for notification of arrival of the selected merchandise not held in stock. Items received into stock may be pre-allocated to satisfy advance payment orders and customers making advance payments will receive items in priority to customers on the pre-order list. Please be aware that we may be unable to deliver selected advance payment merchandise due to production problems or quality check issues identified when we receive an order into stock. In these circumstances we will notify you bye-mail and refund the advance payment to your credit card or bank account within ten days of being notified that merchandise has become unavailable. Please note that items in your shopping basket are not reserved and may be purchased by other customers.

All orders are subject to acceptance and availability. 21% VAT is included in all prices at the current rates and are correct at the time of entering information. We reserve the right to change prices without prior notice to you, until both parties have agreed upon the contents of the agreement. We will take all care, in so far as it is in our power to do so, to keep the details of your order and payment secure, but in the absence of negligence on our part, we cannot be held liable for any loss you may suffer if a third party procures unauthorized access to any data you provide when accessing or ordering from the website. Customers purchasing from a country outside the European Union need to pay import duty or tax costs. We recommend you contact your local customs authority to determine a landed cost price prior to purchase completion.

Content is defined as any text, photographs, video, audio or graphics that heartforhard.nl, you or any other user may upload or transmit on this website. You bear the entire risk of the completeness, accuracy or usefulness of any content on this website. heartforhard.nl reserves the right to withdraw any content from this website at any time and for any reason. Removal may be immediate and without notice. You agree that heartforhard.nl is not liable to you or any third party for any such withdrawal.

You may not use heartforhard.nl, or any of its content, for any commercial end. Nor for any advertising activity on your own website. This website is for your personal use only. You may not modify, copy, distribute, transmit, display, perform, reproduce, publish, license, commercially exploit, create derivative works from, transfer, or sell any content, software, products, or services contained within this website.

Orders will be processed by heartforhard.nl. You can return your order within 14 days from the shipping date of your order. Items must be in their original condition and include all labels. You can choose to exchange the product if it has not been worn/used. Next to this you can also choose to get a refund of the order(excl shipping costs).  To exchange the article please fill out the return form that came with your order. The customer is responsible for returning the goods. heartforhard.nl is not responsible for misprints in pricing or delivery on the website. It is not possible to return items that have a specific customization ( items with "your own name").

Our store contains ready-products and products that need to be printed after you have ordered them. Please find our shipping estimates in the tab: More information.

You agree that you are personally responsible for your use of heartforhard.nl and for all of your communication and activity on this website. We reserve the right to deny you access to this website at any time, without notice. If we determine, in our sole discretion, that you engaged in prohibited activities, were not respectful of other users, or otherwise violated heartforhard.nl, we may deny you access to this website on a temporary or permanent basis and any decision to do so is final. The use of this website is at your own risk.

There can be hyperlinks on this website to other websites or resources operated by parties other than heartforhard.nl, including advertisers. We are not responsible for the availability of such external resources, and are not responsible or liable for the privacy practices or the content. Including any advertising, products or other materials or services available from such websites or resources, nor for any damage, loss or offence caused by, the use of any such content, goods or services available on such extern al resources.

You acknowledge that heartforhard.nl is the owner of all rights to all the content, software and all HTML and other codes contained in this website, shall remain with heartforhard.nl and its licensors and is protected by copyright and other laws and international treaty provisions. You are permitted to use this material only as expressly authorized by heartforhard.nl or its licensors. Any reproduction of the above listed materials is prohibited by law and may result in civil and/or criminal penalties.


heartforhard.nl shall only be liable for losses, which are, direct losses and a reasonably foreseeable consequence of such a breach. Losses are foreseeable where, for example, you and heartforhard.nl at the time of you placing your order, and heartforhard.nl dispatching your order could contemplate them. We shall only be liable for losses up to 100% of the total value of goods purchased. We are not responsible for indirect losses which are a side effect of the main loss or damage and which are not reasonably foreseeable by you and us (for example, loss of profits or loss of opportunity). We are also not responsible for failure to meet any of our obligations under the Terms and conditions where such failure is due to force majeure.

You agree to indemnify, defend and hold harmless heartforhard.nl from damages and/or costs, arising from your use of this website or your breach of these Terms and conditions.

You acknowledge that no joint venture, partnership, employment, or agency relationship exists between you and heartforhard.nl as a result of your use of this website. You agree that you will not hold yourself out as a representative of heartforhard.nl, and we shall not be liable for any representation, act, or omission on your part.

Once you have made your choice and your order has been placed, you will receive an e-mail acknowledging the details of your order. This e-mail is not an acceptance of your order, just a confirmation that we have received it. Unless you cancel your order, acceptance of your order and completion of the agreement between you and heartforhard.nl will be completed when we e-mail you to confirm the goods have been dispatched. We reserve the right not to accept your order in the event, for example, th at we are unable to obtain authorization for payment, that shipping restrictions apply to a particular item, that the item ordered is out of stock or does not satisfy our quality control standards and is withdrawn, or that you do not meet the eligibility criteria as set out in these Terms and conditions. We may also refuse to process and therefore accept a transaction for any reason or refuse service to anyone at any time at our sole discretion. We will not be liable to you or any third party by reason of our withdrawing any merchandise from heartforhard.nl whether or not that merchandise has been sold; removing, screening or editing any materials or content on www.heartforhard.nl; refusing to process a transaction or unwinding or suspending any transaction after processing has begun.

Payments can be made by Paypal, Visa, MasterCard, American Express, Bancontact and iDeal. You confirm that the credit/debit card that is being used is yours or that you have been specifically authorized by the owner of the credit/debit card to use it. All credit/debit cardholders are subject to validation checks and authorization by the card issuer. If the issuer of your payment card refuses to authorize payment to heartforhard.nl, we will not be liable for any delay or non-delivery. We take all reasonable care to make heartforhard.nl secure. All card transactions on heartforhard.nl are processed using Paypal a secure online payment gateway that encrypts your card details in a secure host environment.

These Terms and conditions constitute the entire agreement of the parties and supersede any and all preceding and contemporaneous agreements between you and heartforhard.nl. You confirm that, in agreeing to accept our policies, you have not relied on any representation save in so far as the same has expressly been made a representation in heartforhard.nl, and you agree that you shall have no remedy in respect of any misrepresentation that has not become a term of heartforhard.nl save that your agreement contained in this clause shall not apply in respect of any fraudulent misrepresentation whether or not such has become a term of heartforhard.nl.

If you breach these conditions and we take no action, we will still be entitled to use our rights and remedies in any other situation where you breach these conditions.

heartforhard.nl will be governed by and construed in accordance with the laws of The Netherlands, and you irrevocably submit to the exclusive jurisdiction of the courts of The Netherlands.

heartforhard.nl reserves the right to make changes to this policy, notably in line with any revised legislation. Please check back from time to time to ensure you are aware of any changes. Your continued use of our site will signify your acceptance of these changes. If you have any questions concerning the heartforhard.nl Terms and Conditions please send an e-mail to: robin@hardstyleshop.nl